What is important for the prospect
Looking for the “right” salesperson to assign is a waste of time. What is a…
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White papers really good evidence for requesting
Listen to Jon Dick's conference in its entirety on the Inbound Marketing France Youtube channel…
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Your marketing strategy is destroying
For this second edition of Inbound Marketing France, we had the honor of welcoming Jonathan…
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To guarantee an optimal quality of service
At each stage of the customer journey, the malfunctions. For this, we can rely on…
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Where to start when you want to optimize
The activity refocuses on those present and it is therefore difficult to be able to…
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Who is more productive and supported
Everything automatic is not desirable. But it can help the customer more quickly when it…
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Which is something fundamental
Therefore there are a multiplicity of interactions with a group rather than a single individual.…
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Why of the Customer Experience approach
Propose a fluid and seamless customer journey , thanks to the analysis of the customer…
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The customer satisfied at this stage of their journey
Using the voice of the customer, the approach consists of diagnosing the customer experience by…
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The experience lived by the customer
On the initiative of the supplier, in connection with events. That have appeared in the…
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How to streamline customer journeys in B2B
How to streamline customer journeys in B2B? Jean-David Poussin , specialist in Customer Experience and…
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Inbound Marketing France key figures
This exceptional monument and its 8 centuries of history are a real showcase for the…
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